Privacy Policy

The new European General Data Protection Regulation (GDPR) has been in force since 25 May 2018. We hereby inform you about the processing and use of your personal data and your rights in connection with communication and contractual interactions with our company, as well as through the use of our online services (www.buechelmusik.de).

General Information

The data controller responsible for the collection, processing and use of personal data pursuant to Article 4(7) of the GDPR is:

Gottfried Büchel Metallblasinstrumente GmbH (hereinafter referred to as “GBM”)
Steinerstrasse 40, 53225 Bonn, Germany

Phone: +49 228 470 490
Mail:

Managing Director: Gottfried Büchel

What Data Do We Collect?

  • In connection with purchase agreements, cost estimates and quotations, we collect customer and transaction data (e.g. names, billing and delivery addresses, telephone numbers and bank details).
  • For communication purposes, we collect contact details (e.g. names, addresses, email addresses and telephone numbers).
  • For payments secured by guarantees, we may collect additional information (e.g. copies of identity cards).
  • When using the contact form on this website, we collect contact details (e.g. names, email addresses and telephone numbers), some of which may be provided optionally or anonymously.

For What Purposes Do We Use Your Data?

  • Contractual purposes (e.g. purchase agreements, cost estimates and quotations).
  • Communication (e.g. by email, telephone or post).
  • Use of our online services (e.g. general use of our website and contacting us).
  • Notifying you about special offers, new products and other promotional activities.
  • As a general rule, all data is collected for specific purposes only.

Disclosure of Data to Third Parties

  • GBM will not disclose your personal data to third parties without your consent.
  • As a general rule, we only use your personal data within our company.
  • Should data be disclosed to third parties, for example to other contractors or service providers, this will only take place with your permission and consent or where required or permitted by applicable laws and regulations.

Use of Data on Our Website

  • By using our website, particularly the contact form, you consent to the processing and use of the information you provide.
  • When using the contact form, your name, email address and subject are mandatory fields. All other fields are optional. The information provided is required for the purpose of contacting you and will only be used for this purpose.
  • Our website uses only technically necessary cookies, without which the basic functionality of the website cannot be guaranteed.

Right to Object and Withdraw Consent

  • Pursuant to Article 7(3) of the GDPR, you have the right to withdraw your consent at any time.
  • Furthermore, pursuant to Article 21 of the GDPR, you have the right to object to the processing of your personal data under certain conditions.

Right of Withdrawal / Correction and Deletion of Your Personal Data

  • Pursuant to Article 16 of the GDPR, you have the right to request the rectification of inaccurate personal data concerning you.
  • Pursuant to Article 17 of the GDPR, you have the right to erasure (“right to be forgotten”). You may contact GBM at any time to request the deletion of your personal data.
  • Pursuant to Article 18 of the GDPR, you have the right to request the restriction of processing.
  • Unless otherwise specified, we store personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by law.

Data Security

  • Please note that despite the use of modern hardware, up-to-date software and encryption technologies for data transmission, security vulnerabilities cannot be entirely ruled out. Complete protection against access by third parties cannot be guaranteed.
  • Technical failures, malfunctions or interruptions may also occur.
  • We endeavour to ensure the highest possible level of data security through the use of antivirus software, firewalls, regular operating system and software updates, as well as modern hardware.

Updates to This Privacy Policy

If we decide to make changes to our privacy and data protection policies, we will publish those changes on this page.

Data Protection Officer

If you have any questions or concerns regarding data protection, please contact our Data Protection Officer:

Gottfried Büchel
Using the contact details provided above.

Links to External Websites

Certain pages of this website contain links to external websites. We accept no liability or responsibility for the content of external websites or for any violations of applicable laws and regulations. Furthermore, we cannot guarantee the completeness or accuracy of the information provided on external websites.